Transform your business.
Colourweb is here to help you transform the way your teams work. Using enterprise-grade RPA with deep customization we can help reduce costs, boost efficiency, and meet the compliance demands of today’s public sector. Perhaps you need deep traceability, a hybrid deployment, and advanced AI? Or maybe just a quick, cost-effective automation within a Microsoft environment? Either way, we can utilise the rich features of UI Path, or the more nimble Power Automate, to deliver the results you want.
We unlock the full potential of existing systems through smart automation, seamless integration, and future-ready digital solutions. Whether you run Mosaic, Eclipse, Care First, Abacus, Civica W360, or any other case management system, we help you remove the drudgery of manual data entry and the costs that go with it.
We design and deploy robotic process automation (RPA) that reduces manual effort, improves accuracy, and frees up your teams to focus on what matters most — delivering public value.
Rather than rip and replace, we extend the life and capability of your legacy platforms. Our solutions integrate modern functionality while preserving critical institutional knowledge and data integrity.
How we can help you.
If you use any of these systems and you want to streamline data entry, just select the yellow button
| Service Area | Vendors | Use Cases |
|---|---|---|
| Revenues & Benefits | Civica, Capita, Northgate Public Services | Council Tax, Housing Benefit, Universal Credit data |
| Finance & ERP | Oracle, SAP, Unit4, Agresso, Integra | Budgeting, procurement, financial reporting |
| HR & Payroll | MidlandHR, iTrent, Oracle HCM, SAP SuccessFactors | Staff records, payroll, recruitment |
| Social Care | Liquidlogic, Mosaic (Servelec), CareFirst | Adults’ and children’s social services case management |
| Planning & Land | Idox Uniform, Agile Applications, Arcus Global | Planning applications, building control, GIS links |
| Housing Management | Northgate, Civica, Capita, Aareon | Tenancy, repairs, rent collection |
| CRM & Citizen Portals | Microsoft Dynamics 365, Granicus, Jadu, Firmstep | Customer service, self-service portals, case tracking |
| Document Management | SharePoint, OpenText, Laserfiche, iDocs | Records, FOI, compliance archiving |
| Electoral Services | Xpress, Halarose | Voter registration, elections management |
Attended or Unattended RPA
Attended RPA is ideal for front-line staff who deal with repetitive, rule-based tasks that interrupt their flow. Think of it as a smart assistant that lives on the desktop, triggered by the user to handle things like data entry, form validation, or system lookups. It doesn’t replace the human—it empowers them. For example, a council officer processing benefit applications can use Attended RPA to instantly retrieve records, cross-check eligibility, and populate forms, reducing errors and freeing time for more complex decisions.- Boosts staff productivity without changing core systems
- Reduces training time by guiding users through complex workflows
- Improves accuracy and compliance in real-time interactions
Unattended RPA runs behind the scenes—on servers or virtual machines—executing entire processes without human intervention. It’s perfect for high-volume, back-office tasks like invoice processing, report generation, or data reconciliation. These bots work 24/7, don’t take breaks, and maintain detailed audit logs.
- Cuts operational costs by automating end-to-end workflows
- Ensures consistent, error-free execution across departments
- Supports compliance with built-in traceability and scheduling
End-to-End RPA Flow Creation
From discovery to deployment, we craft automation flows that are modular, compliant, and built to last. - Map existing workflows and identify automation opportunities - Design attended and unattended bots tailored to your environment - Integrate with legacy systems, cloud platforms, and public sector frameworks - Ensure audit-ready logging, exception handling, and traceability Book a discovery call and see how RPA can transform your workflows—without disrupting your systems or your staff
Cognitive RPA
If you have to work with unstructured data that involves emails, scanned documents or voice inputs, we can help you automate those manual processes, with intelligence baked in. Built on platforms like Power Automate, UiPath, and Azure AI, we can extract insights from a wide range of documents using intelligent OCR to handle edge cases. Cognitive RPA combines traditional robotic process automation with machine learning, natural language processing, and intelligent document understanding. - Extract insights from PDFs, emails, and handwritten forms - Interpret context and make decisions using AI models - Handle exceptions and edge cases with adaptive logic - Learn and improve over time with feedback loops
ERP Integration
We guide public sector organisations through the complexity of regulatory compliance with clear, actionable advice. Whether you're navigating NHS Digital standards, ISO/IEC 27001, DSPT, GDPR, or internal audit frameworks, our consultancy helps you interpret requirements, identify gaps, and build practical roadmaps to meet them. We don’t sell software — we offer clarity. From policy alignment to process mapping, we work alongside your teams to ensure that compliance is embedded into your operations, not bolted on. Our approach is pragmatic, audit-aware, and tailored to the realities of public sector delivery.
